Bottle specifications
Frequently Asked Questions
Any claims for misprinted/damaged/defective items must be submitted within 30 days after the product has been received. For packages lost in transit, all claims must be submitted no later than 30 days after the estimated delivery date. Claims deemed an error on our part are covered at our expense.
Usually, it takes 3–7 days to fulfill an order, after which it’s shipped out.
The shipping time depends on your location, but can be estimated as follows:
- USA: 3–4 business days
- Europe: 6–8 business days
- Australia: 2–14 business days
- Japan: 4–8 business days
- International: 10–20 business days
At this time, we don't offer exchanges. If you’re unsure which size would fit better, check out our sizing charts—we have one for every item listed on our store, in the product description section. Though rare, it's possible that an item you ordered was mislabelled. If that’s the case, please let us know atandrew.dunn@wyrmengineering.com within 14 days after receiving your order. Include your order number and photos of the mislabeled item, and we’ll send you a new one, or issue a refund!
We work with a print-on-demand drop shipper. They have locations worldwide, so depending on where you are, your orders are printed and shipped from the facility that can do it most efficiently!
We’re so sorry if the product you ordered arrived damaged. To help us resolve this for you quickly.
For clothing products we use Printiful so any damaged or misprinted goods please refer to Printifuls return policy https://www.printful.com/policies/returns
For our keyboard products we use Printify so any damaged or misprinted goods please refer to Printify's return policy https://help.printify.com/hc/en-us/articles/4483630299025-How-does-Printify-handle-refunds-and-returns